Case Managers
A helping hand on your loved endeavor
Here, at Sunshine Medical Supplies our trained product experts will be open to your questions and providing enough information to solve your patients needs in regards to medical products.
We deliver usually within 1 to 2 business days to the patient’s home. We offer personalized service and special inquiries in specific to products, plus we remind the patient when they need to reorder supplies again.
Our catalog of medical products are covered by:
- Medicare
- Medicaid waiver programs in Long Term Care
- Managed Care plans
- In-network private insurances
Having long time presence in the managed healthcare, we avoid any delays by following up-to-date guidelines and submitting correctly all information to Medicare, most Medicaid plans and many private insurance plans. Third-Party billing experience has brought knowledge in reimbursement rates to properly work with utilization for health plans.
No matter if it’s the aging population or disabled children, we can provide to all of them: incontinence supplies, urological, wound care, ostomy, nutritional products, or durable medical equipment.
Hassle-free transition process:
- Sunshine Medical will deliver emergency kits in various sizes to case managers to have on hand for when they visit their clients.
- At the time of visit, case manager will give client emergency kit (samples) to hold client over 72 hours till delivery can be made.
- Sunshine Medical will deliver supplies to client within 72 hours of receiving order.
- We provide a sample box to patients which will cover their supply needs for a 72 hour period in order to cover their supply needs during the period of transition into our care.